|
|
|
Searching |
 |
|
Using the eBinder |
 |
|
Current Account Status: |
 |
|
Products: |
 |
|
Subscribing: |
 |
|
General MSDS Compliance: |
 |
|
|
 |
Q: |
How do I conduct a search? |
 |
A: |
There are two ways to conduct a search.
Simple Search: From the MSDS Tools tab, you can conduct a Simple Search by entering
a Product or Manufacturer name in the input fields and then clicking "Search." This will display a list of results
for the item entered. Remember, to view the MSDS you must be registered and signed in.
Advanced Search: Beneath the Simple Search fields, click "Go to Advanced Search." Here,
you may search by Product, Manufacturer, Date, and/or other Product Identifiers (i.e. CAS #). Enter the information
in the appropriate input field and click "Search." This will display a list of results for the item entered. The more
fields you search by, the narrower your results will be. Remember, to view the MSDS you must be registered and signed in.
back to top
|
|
 |
Q: |
What if I mistype the information? |
 |
A: |
Thats ok. When creating a search,
text fields are NOT case sensitive. These fields are searched as strings, meaning any record containing
the specific characters typed will appear, even if it is not a complete word.
back to top
|
|
 |
Q: |
How do I view an MSDS? |
 |
A: |
Within the displayed results table, please note the PDF icon.
The PDF icon will launch Adobe Acrobat Reader and display a PDF image of the MSDS.
Click the "Close MSDS" button on the top of the display page to return to the results table.
Click here
if you do not have Adobe Acrobat Reader. You can download the most current version FREE from the
Adobe site.
back to top
|
|
 |
Q: |
When I click on the PDF icon from either my search results or my eBinder, a blank screen loads in the frame where the PDF of the MSDS should be? |
 |
A: |
If the PDF of the MSDS does not appear,
you may not have the most current version of Adobe Acrobat Reader installed on your PC.
Click here
to download the most current version of Adobe Acrobat Reader FREE from the Adobe site.
back to top
|
|
 |
Q: |
What if your database doesnt have the MSDS I need? |
 |
A: |
Then well try to get it for you.
At MSDSonline we pride ourselves on delivering the content you need. We add more than 10,000 new or
updated MSDSs each week, so, keep checking back.
Some suppliers deem MSDSs proprietary information and do not make them available for
public use through the Internet. If you are a paying subscriber, let us know specifically
the product and manufacturer of the MSDS youre looking for and well request to
have the MSDS added to our Network on your behalf.
back to top
|
|
 |
Q: |
How can I be sure that you have the most current MSDS? |
 |
A: |
At MSDSonline we pride ourselves
on making every attempt to bring you the most current MSDS information
available. Our system is dynamic, meaning we add new suppliers
and products to our database on a weekly basis.
We use a unique three-pronged approach to continuously improve our content, including Web
technologies, Request an MSDS services and Supplier Connectivity programs, to ensure we
provide access to the most current information available.
back to top
|
|
|
|
 |
Q: |
What is an eBinder? |
 |
A: |
Your eBinder is a Web-based "folder"
that enables you to store frequently accessed MSDSs. Think of it as your personal digital filing cabinet.
From the search results page, click the boxes in the left-hand "Select/View" column to select an MSDS.
Click the "Add" button to add the item(s) to your eBinder. To view the contents of your eBinder, simply
click on the "eBinder" Tab. When youre in the eBinder view, you can delete items simply
by clicking on the "Select Item" boxes and then clicking the
"Delete Item" button. Its that simple to use.
back to top
|
|
 |
Q: |
Whats the difference between the eBinder and my software Binder? |
 |
A: |
Similar in functionality,
the eBinder is a Web-based "folder", which enables you to store frequently accessed MSDSs on the web through this site.
The Binder is a tool within the MSDSadvantage Software. During the software setup process, a Binder is created locally
on your hard drive and is used to store downloaded MSDSs (PDF documents).
Using our proprietary BinderSync technology you can download the contents of
your Web-based eBinder into your desktop Binder with just one click. This feature helps you
easily import new/revised documents from our Online database and your eBinder to your desktop Binder, while providing a
backup database via our Web site.
back to top
|
|
|
|
 |
Q: |
What do I get for registering? |
 |
A: |
Registering with MSDSonline is FREE,
and entitles you to sample some of the basic features of our site, such as
searching for an MSDS and storing a document, but on a limited basis. To get
UNLIMITED ACCESS to all the features and benefits of the MSDSadvantage
service you need to subscribe.
See Pricing Information
back to top
|
|
 |
Q: |
What's the difference between registering and subscribing? |
 |
A: |
Registering allows you to sample for free
some of the basic features of our Web site, such as searching for an MSDS and
storing a document, but on a limited basis.
When you subscribe you can take full advantage of our MSDSadvantage service, which
includes unlimited use of our Web and software tools. With MSDSadvantage you can easily download the
MSDSs from your eBinder to your desktop for greater management and deployment
capabilities.
When you can subscribe to MSDSadvantage, you get your first 30 days Risk Free. If
you're not completely satisfied with the service, simply cancel by the 30th day to avoid
being charged.
back to top
|
|
 |
Q: |
In the past this site was free, why have you started charging for your services? |
 |
A: |
To serve you better,
we have bundled our search engine, which was free, with our software into what we believe to be
the best, fully integrated MSDS access and management service available.
In addition we have added new features
like our Request an MSDS tool, our proprietary BinderSync technology and
BinderView options to give you a greatly
enhanced and more efficient solution. As a business, we believe in continuous improvement. Our
subscription fees are used not only to grow the business, but to further our R&D efforts in
order to bring you even better products and services in the future.
back to top
|
|
 |
Q: |
How much is the service? |
 |
A: |
MSDSadvantage is available in convenient
one and two-year subscriptions packages. Only MSDSonline combines Internet
enabled search tools with desktop management software into one complete service package.
Click here to learn more
about the service or click here
to see pricing information.
Keep checking our site for special offers.
back to top
|
|
 |
Q: |
Cant I use other free services to find MSDSs? |
 |
A: |
Yes, there are many free search engines available.
However, there are a number of differences with MSDSonline, which we believe you will find of
great value.
First, only MSDSonline provides a one-stop resource to the most current and relevant MSDSs
available. While other sites may claim large databases, these destination sites often contain
outdated information or link you to multiple search sites, which may or may not be
password protected. Using the advanced technology via our database, weve already done the work
for you, eliminating steps in finding the right and most current MSDS.
Second, only MSDSonline follows a unique three-pronged approach to updating the content of our
database (learn more). Unlike other MSDS services, which work only with static or periodically
updated CD-ROM-based databases, our system is dynamic. We add more than 10,000 new or updated
MSDSs each week, keeping you more current and easing compliance.
Third, only MSDSonline integrates Web access to MSDSs with management software into one
convenient service package to provide you an easy-to-use and efficient MSDS service. For just
$29.95 a month, we think your employees' safety is worth it!
back to top
|
|
|
|
 |
Q: |
Why would I need the MSDSadvantage software? |
 |
A: |
MSDSadvantage
puts compliance-enabling functionality right at your fingertips. The software enables
location and facility management, the ability to create product groups to organize your
inventory, SARA and Spill reporting worksheets, manufacturer request letter auto generator
and a separate database, which allows you to cross reference ingredients associated with all
of your products. MSDSadvantage also enables a company
to deploy its database easily across its network or Intranet.
back to top
|
|
 |
Q: |
Have you discontinued MSDScomplete? |
 |
A: |
All of the compliance services that were available
with MSDScomplete are still available with our MSDSadvantage subscription. As a
subscriber, you may enlist one or several of our
MSDS Compliance Services. Rather than
bundle these services as we did with MSDScomplete, we are presenting them as individual
options for you to select in order to best serve your compliance needs.
back to top
|
|
 |
Q: |
How can I tell if you have enough of the documents I need to make it worth it for me to subscribe? |
 |
A: |
Our free registration allows you to search our database of MSDSs,
and populate your own personalized eBinder of MSDSs. You may subscribe at any time.
We pride ourselves on making every
attempt to bring you the most relevant and current MSDS information available. Our system
is dynamic, meaning we continuously add new suppliers and products to our
database.
Our Content Team is staffed with dedicated professionals, software experts and database
designers in order to quickly and effectively transform MSDS content representing more
than 13,000 suppliers from any number of sources, including paper documents.
Each day, using advanced technology and processes honed through experience, we convert
thousands of MSDSs into a readily accessible, indexed and searchable format. This includes continuous improvement
of our leading search tool and better optimization of our database to create a more
intuitive experience.
back to top
|
|
|
|
 |
Q: |
How do I subscribe? |
 |
A: |
|
Throughout our site you will see
a red subscribe now button; click it to purchase your subscription. When you subscribe you'll
get your first 30 days Risk-Free. If you're not completely satisfied, simply
cancel by the 30th day to avoid being charged.
|
 |
You can use our simple online process to submit your order, or you can
contact us toll free at 888-362-2007. Outside of the U.S. dial
(+01) 312-881-2000.
To help us process you order as quickly as possible, be prepared with the following information:
- Decide how frequently you would like to pay: monthly, annually or bi-annually.
- Decide whether you prefer to be sent an invoice or pay by credit card.
(Note: The invoice option may only be selected if you are paying annually or
bi-annually. If ordering outside the U.S., we only accept Credit Card orders.)
- Know your billing and shipping addresses.
- Have your credit card number and expiration date on hand.
back to top
|
|
 |
Q: |
When will my subscription be activated? |
 |
A: |
Upon completing the registration and subscription process,
your account will be activated immediatly. This will provide you with
immediate access to the MSDSonline Web site, including search, view and the
eBinder functionality.
If you haven't already received a free launch disk, the MSDSadvantage
v5.0 software will be mailed to you via standard USPS
service. Allow 5 to 7 business days for shipping. Upon receipt and installation you will be
ready to enjoy the full benefits of your MSDSadvantage subscription.
back to top
|
|
 |
Q: |
Is my financial transaction secure? |
 |
A: |
MSDSonline uses industry standard practices
to safeguard the confidentiality of your personal identifiable information, including
"firewalls" and Secure Socket Layers. All financial data is kept confidential
and secure using VeriSign technology. MSDSonline treats data as an asset that
must be protected against loss and unauthorized access. We employ many different
security techniques to protect such data from unauthorized access by users inside and
outside the company. Learn
more.
back to top
|
|
|
|
 |
Q: |
What are the requirements for MSDS management in my industry? |
 |
A: |
We have a library of useful compliance resources
and links to help answer your questions around MSDS requirements. Click
here to visit our Resource Center.
back to top
|
|
 |
Q: |
Will I be compliant using your service? |
 |
A: |
The OSHA Hazard Communication Standard 1910.1200
relating to MSDS compliance is a performance-oriented standard. As such, OSHA has avoided
mandating any one particular format for achieving compliance with the standard. However,
OSHA has issued general guidance for manufacturers (including importers and distributors)
and employers when utilizing electronic technologies for transmission of and access to MSDSs.
Click here
to visit the OSHA Web site.
It has been a long-standing policy of OSHA that the transmission of hazard information
over the phone is not acceptable.
MSDSonline assists manufacturers (suppliers) or employers (MSDS users) in converting
MSDS information into an electronic format and is considered a third-party to the standard
and therefore not a recognized entity under the HCS.
While manufacturers (suppliers) maintain responsibility for the adequacy and downstream
flow of hazard information and employers (MSDS users) maintain responsibility for the
adequacy of their workplace programs, our MSDSadvantage tools bring ease and efficiency to
fulfilling this obligation.
back to top
|
|
 |
Q: |
How can I get these documents to my workers electronically at our Right-to-Know Stations? |
 |
A: |
To help you make your MSDS library
readily accessible, we offer BinderView. This product enables you to deploy
your MSDSs throughout your organization via an Internet or Intranet viewer. Also, one of our
MSDS Compliance Services includes custom development
(read-only) of an easy-to-use search page, which will make your MSDSs quickly accessible,
readable and printable from a PC.
back to top
|
|
|
|
 |
 |
|
|
|